We are always looking for talented, experienced professionals so feel free to contact us even if we do not have a position posted that exactly matches your skills. Email careers@fxspotstream.com with your resume and a cover letter.
FXSpotStream® is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation, in accordance with federal and state law.
Summer Internship – Tokyo
Location: Minato-Ku, Tokyo, Japan
FXSpotStream seeks a summer intern for its Tokyo office. Applicants must be energetic, industrious, willing to learn, and interested in the foreign exchange market. Requirements: must be completing his or her penultimate year at a well-regarded university; must be able to work a minimum of 10 weeks during the summer; must be able to work Monday through Friday, 8:00 am – 5:00 pm. The summer intern will gain interesting and valuable experience in the areas of sales, relationship management, client support and services and potentially other areas as well.
Responsibilities
- Observe and assist in the day to day operations of the Service and participate in internal and external calls/meetings
- Responsibilities may also include conducting data research projects and presenting findings to maximize efficiency for clients and LPs, and working with CRM software to maximize data sharing throughout company
- The intern may gain experience across the Company’s functions, including Support, Relationship Management, Product, and back office functions
Qualifications
Our internship program is aimed at students, close to completing their university education. A strong interest in financial markets and electronic trading is a plus, as well as any FX knowledge or experience. All training for specific software will be provided, though proficiency in Microsoft Office is required.
Client Services and Support Specialist – Tokyo
Location: MINATO-KU, TOKYO, JAPAN
FXSpotStream LLC (FSS) is seeking a Client Service and Support Specialist to join its team in Tokyo, Japan. The individual will have excellent communication and interpersonal skills. A strong understanding of the foreign exchange market is preferred but not essential, and full training on our price streaming Service will be provided.
Responsibilities
The following are some of the responsibilities for the position. Other duties commensurate with the position may be assigned:
- Manage and/or monitor the functions of an electronic service
- Act as first point of contact in a customer service capacity for the service
- Provide technical and product support for the solution
- Perform market control, operations, and support functions of the service
- Interface with clients, liquidity providers and vendors in support capacity
- Troubleshoot incidents and issues from onset until conclusion
- Assist with the initial and ongoing documentation of market control, support and other processes and procedures
Qualifications
The individual should possess the following qualifications:
- Excellent verbal and written communication skills
- Strong troubleshooting and analytical abilities
- Proficient in with MS Office and Google docs
- Banking or financial markets experience (preferred)
- Project and vendor management skills
- Ability to work different shifts
- Action-oriented, entrepreneurial, flexible and ability to lead internally and externally
- Fluency in Chinese or Korean is a plus, but not required
- Education Minimum BA or BS degree
